Keep up to date with the latest news from the InFocus team as well as updates on the NDIS and disability.
8 Things to Know About InFocus
8 Things to Know About InFocus
24 January 2024

Trusting a provider to manage your NDIS financial admin is an important decision. You should know who any potential providers are and what they can bring to the table to help you to get the most out of your NDIS funds.

With this in mind, we’ve put together a list of 8 things you might not know about InFocus Plan Management so that you can understand us a little better!

  1. Over 70 years in disability – through our sister organisation Xavier we’ve been providing disability support services in Brisbane since 1949. Xavier first supported children impacted by polio in the years following the second world war and have been supporting children and young people with complex disability ever since.

  2. 100% Brisbane-based – our team is 100% Brisbane based. We are locals supporting locals to get the most out of their NDIS plans.

  3. Small but mighty – our team is small but we are mighty! We love our small team because it means that we are close knit and we can provide personalised service. We know our clients, to us you are not just a number!

  4. Plan Managing since 2017 – The new InFocus brand officially launched in 2020, however, through our sister organisation Xavier, we have been supporting NDIS participants with Plan Management since the NDIS rolled out in Queensland in 2017.

  5. Speak to a real person – when you call us you will get to speak with a real-life Plan Manager. If you call out of hours or all of our Plan Managers are busy, you will get a prompt call back.

  6. Support Coordination – our Plan Managers work alongside our Support Coordination team so that means if you are looking for both services we can help streamline this. Every one of our Support Coordinators has a degree in a disability relevant field and they know the Brisbane disability sector and the NDIS like the back of their hand!

  7. We genuinely care – We’re more than just a transactional provider. We will proactively support you and provide innovative approaches to help you get the most from your funding. We want the NDIS to work for you so that you can live your life the way you choose.

  8. Pay your invoices on time – it sounds like a basic requirement but too often this doesn’t happen. We will pay your invoices on time so that you don’t need to worry.

Find out more

You can reach out to find out more about InFocus Plan Management or you can easily sign-up using our web form and start your Plan Management journey with InFocus today.

More recent news

Changes Start with a Shift
Changes Start with a Shift
27 February 2024

When you watch TV or flick through a magazine, do you wonder why there are so few people with disability featured in the advertising you see? Nearly 20% of Australians have a disability, yet only 1% of Australian ads include people with disability. The Shift 20 Initiative is on a mission to change this. 

Your Guide: Emergency Care Plan
Your Guide: Emergency Care Plan
19 February 2024

Life has a habit of throwing us curveballs so it’s important to have a backup plan in place should anything happen that impacts your capacity to care for your loved one. An emergency care plan has all the information about your loved one and the care that you provide in one place. This makes it easier for someone to take over care in an emergency.

Avoiding Carer Burnout
Avoiding Carer Burnout
15 February 2024

If you are the primary carer of a loved one with disability, you will understand the rollercoaster of emotions that comes with the job. From love and joy through to stress and overwhelm and everything in between! Understand what carer burnout might look like and the support available to promote your own health and well-being.

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